Louisville man files class-action lawsuit against Spectrum, claiming unfair billing practices

LOUISVILLE, Ky. (WDRB) — A Jefferson County man has filed a class-action lawsuit against Spectrum, claiming deceptive and unfair billing practices.

The lawsuit centers around a $28 monthly Broadcast TV surcharge. According to the lawsuit, that money goes toward re-transmission fees paid to stations like WDRB, suggesting this fee is “mandated externally and beyond Spectrum’s control.”

But the plaintiff said in the lawsuit that would mean Spectrum pays out more than $34 million a year to local stations, but it’s believed those costs are much lower.

The lawsuit claims Spectrum is making improper profits, which it cannot do on re-transmission fees.

The Law Office of Winton and Hiestand, the law firm that filed the class-action lawsuit, are now looking into just how much money Spectrum could be taking from its customers.

“For example, hypothetically, it’s only a dollar improper profit or $2 dollars,” Chauncey Hiestand, attorney, said. “You multiply that by every customer in the Metro or everyone in the state of Kentucky or even broader nationwide. Those numbers per month are astronomical, and that’s what we’re going to get to the bottom of.”

The lawsuit is asking for the money to be paid back to customers.

If you are or were a Spectrum customer and would like to join the class-action, click here. Click on the large red banner at the top of the website, and you will need to fill out a short form.

WDRB News reached out to Spectrum’s parent company, Charter Communications, and they declined to comment.

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