
A call agent holding up a CRU flyer during the commissioning of the CRU office in Rivers State Police Command
Nigerians have had different encounters with the Nigeria Police – some positive, some negative. Some real, some perceived! From prolonged detention to harassment, extortion, use of excessive force, etc., many citizens have turned to social media to voice their frustrations. While these online conversations underscore the urgency of enhanced police accountability and transparency, they often leave one question unanswered: Who polices the police?
Recognizing the need for accountability, the Nigeria Police established the Complaint Response Unit (CRU)a specialized body tasked with receiving and addressing reports of police misconduct. The CRU serves as a direct channel for citizens to report cases of abuse, corruption, and unethical behavior within the force, ensuring that grievances do not go unheard.
Therefore, if you have ever experienced police misconduct, don’t suffer in silence – report to the Nigeria Police Complaint Response Unit (CRU)! The era of injustice is over – accountability, integrity and justice start now!
Here’s how to report to the NPF – CRU
The CRU can be reached via multiple channels:
📞 Call: 08057000001, 08057000002, 09133333785, 09133333786
💬 WhatsApp: 08057000003
🌍 X (Formerly Twitter): @PoliceNG_CRU
📩 Email: cru@npf.gov.ng
Building police-citizen trust
A Nigeria where citizens and law enforcement work together based on trust, respect, and accountability is possible. The United Nations Office on Drugs and Crime (UNODC) partners with the Nigeria Police Complaint Response Unit to strengthen its institutional capacity to become better able to receive, investigate and respond to complaints against police misconduct.
With funding support from with support from the United States Diplomatic Mission in Nigeria, Bureau of International Narcotics and Law Enforcement, and the United Nations Peacebuilding Funds, UNODC is implementing police oversight and accountability projects, with the overall goal of supporting the Nigeria Police Force (NPF) to better address police impunity through strengthened oversight and accountability mechanisms.
Your voice matters. By reporting misconduct, you are not only seeking redress for yourself but also contributing to a police force that upholds integrity and protects the rights of all Nigerians. If you see something, call the CRU today!
Learn more about our UNODC Police Reforminterventionshere.