Many customers said that their credit card balances increased without warning, and when they tried to contact the bank, they were met with automated replies which did not resolve their concerns, reported HT. These issues led to the ongoing lawsuit, which is now moving toward a settlement.
Payout Amounts
Eligible customers could receive up to $1,000 in compensation, depending on their claim and the documentation that they provide. Valid financial records are required to show that they were affected by Credit One Bank’s actions, reported HT.
The final settlement payment dates have not yet been announced. The court will confirm the timeline once all the claims have been reviewed and approved.
Who Is Eligible
To qualify for the settlement, you must:
- Have had an active Credit One Bank account during the time the issues took place.
- Have made valid transactions using the credit card.
- Be able to provide documents showing financial losses, penalties, or charges linked to your account.
Both individual and business account holders may be eligible if they meet these requirements.
How to File a Claim
Customers must submit a claim form along with all the required documents, which include:
- Credit One Bank account statements showing the transactions and charges.
- Valid identification and personal details.
- Proof of the financial impact caused by the bank, such as fees or penalties.
Claims must be submitted within the set deadline to qualify for any payment.
