
Cash App is one of the most popular payment apps in the United States, that much we know. Now, a multimillion-dollar settlement has just been reached after years of complaints from its users. The company, owned by Block, Inc., will have to face its mistakes and pay 15 million dollars after facing a class action lawsuit accusing it of fraudulent charges, unjustified account blocks, and data breaches.
Millions of people affected by this issue have joined the class action lawsuit, and you could be among them and join now. We tell you everything you need to know about this class action.
What led Cash App to have to pay?
The class action lawsuit against Cash App did not arise out of nowhere. Users had long been reporting very serious problems, including:
- Unauthorized charges.
- Account blocks without any explanation or solution.
- Security failures that exposed personal data.
Despite its enormous popularity over the past decade, these failures eventually caught up with the platform.
Who can receive compensation?
Those users who have suffered unauthorized access to their accounts or personal data, fraudulent charges or transfers, or unresolved problems with their account (only between August 2018 and August 2024).
How much can each user receive?
The maximum compensation could reach up to $2,500 per person, depending on the case. It is important that you keep all documentation.It is not enough to have used Cash App. To receive the payment you had to meet at least one of these requirements:
- Have suffered a data breach or unauthorized access.
- Have suffered fraudulent charges.
- Have used Cash App services or affiliated companies during the affected period.
- Have attempted to resolve account issues without success between August 23, 2018 and August 20, 2024.
What happens if you already submitted your claim?
The deadline to claim was November 18, 2024. If you submitted your form on time, you are already on the list to collect, and it is getting close, hang in there!
When will the money arrive?
The court gave final approval to the settlement on January 13, 2025. Although there is still no exact date for payments, they are expected to be processed throughout 2025. So, if you are on the list to receive your money, it will likely arrive faster for those users who selected direct deposit to their bank account rather than those who chose payment by mail.
You can check on the official settlement website: cashappsecuritysettlement.com.
What does this settlement mean for the fintech world?
This case is not isolated. More and more fintech platforms are facing class action lawsuits for security failures, poor customer service, and lack of transparency.
The Cash App settlement sets a precedent. It shows that not everything is allowed and that companies must be held accountable if they fail their users on a matter as serious as our personal data.Many affected would have wanted a larger compensation, but the payment of up to $2,500 per person at least acknowledges that there were serious mistakes.For all of us who use financial apps, this is a reminder of something basic: Demanding secure platforms, quality service, and not letting abuses pass is more important than ever.